Air Mexico’s check-in procedures

Aeromexico’s check-in policy provides passengers with various options to make the check-in process convenient and efficient. Here’s a comprehensive explanation of Aeromexico’s check-in policy:

1. Online Check-In:

• Aeromexico offers online check-in via its website or mobile app. Passengers can complete the check-in process from 48 hours up to 2 hours before the scheduled departure time for domestic flights and 24 hours to 4 hours for international flights.
• During online check-in, travelers can choose their seats, update contact information, and receive an electronic boarding pass.

2. Airport Check-In:

• If you prefer in-person check-in or encounter any issues with online check-in, you can check in at the airport.
• Airport check-in counters typically open several hours before departure and close approximately 60 minutes before departure for domestic flights and 90 minutes before departure for international flights. However, these times may vary by airport and destination.

3. Self-Service Kiosks:

• Aeromexico provides self-service kiosks at many airports, allowing passengers to check in, select seats, and print boarding passes independently.
• Kiosks are available at most major airports, and they offer a convenient way to expedite the check-in process.

4. Group Check-In:

• If you’re traveling as part of a group (10 or more passengers on the same flight), Aeromexico recommends contacting their Group Department for assistance with check-in and other group-related services.

5. Check-In Deadlines:

• It’s crucial to adhere to Aeromexico’s check-in deadlines to ensure a smooth experience.
• For domestic flights, the check-in deadline is typically 45 minutes before departure, but it may vary by airport.
• For international flights, passengers are advised to complete check-in at least 60 minutes before departure. However, this may vary depending on the destination, so it’s wise to check specific airport requirements.

6. Baggage Check:

• If you have checked baggage, make sure to arrive at the airport with ample time before your flight. Aeromexico has specific deadlines for baggage drop-off.
• For domestic flights, check your baggage at least 45 minutes before departure.
• For international flights, check your baggage at least 60 minutes before departure.

7. Travel Documents:

• Ensure you have all the necessary travel documents, including a valid passport, visa (if required), and any other relevant identification.
• Verify that your personal information matches the details on your ticket and travel documents to avoid any complications during check-in.

8. Special Services:

• If you require special assistance, such as wheelchair services or traveling with pets, it’s advisable to notify Aeromexico in advance or during the check-in process so that they can accommodate your needs.

9. Boarding Pass:

• After successfully completing the check-in process, you will receive a boarding pass. Ensure you keep this pass handy throughout your journey, as it contains important flight information and is required for security checks, boarding, and other procedures.

10. Check-In for Codeshare Flights:

• If you are traveling on a codeshare flight operated by another airline, you may need to adhere to the check-in policies of both Aeromexico and the partner airline. It’s recommended to check with both carriers to ensure a seamless check-in experience.

11. Mobile Boarding Pass:

• Aeromexico offers a mobile boarding pass option, allowing you to save your boarding pass on your smartphone. This convenient feature eliminates the need for a physical boarding pass and can streamline your travel experience.

In conclusion, Aeromexico provides multiple check-in options to suit passengers’ preferences and needs. Whether you choose online check-in, airport counters, self-service kiosks, or group check-in, it’s essential to meet the specific check-in deadlines and have all required travel documents ready. Adhering to these guidelines will help ensure a hassle-free and pleasant journey with Aeromexico.