The casino is an entertainment service that advises everyone to play responsibly when they click on to the online casinos we link to. The most important thing is to never play for more than you can afford to lose, and also never play to try to win back what you have lost. To make it easier to restrict your play, because we know it can be difficult, you can set the following restrictions for your gaming account at the individual online casino:
Deposit limit for a given time period
Loss limit for a given time period
How long you can play per day, week or month.
You can close your account temporarily for a week, a month, or three months.
The new limit you set will take effect immediately. However, if you raise a limit, it will take seven days for the new limit to take effect. This is to avoid impulsive actions that you may later regret.
There are no game limits by default when you create a gaming account at an online casino. But you can set your own game limits when you log in to the game account and go to “Responsible Gaming” and on to “Game Limits”. These limits will then apply for a selected period of time; daily, weekly or monthly.
As a rule, online casinos reserve the right to place one or more limits on a gaming account, and will also in some cases require the player to verify their personal information. In that case, you will be notified by customer service at the relevant casino about what kind of documentation you need to submit
The online casino may at any time request such information to verify a gaming account. This means that you must submit a copy of a valid ID (driver’s license or passport) and documents confirming your residential address, such as an invoice. This can not be older than three months.
You can choose to close your gaming account for a week, a month or three months at any time. If you want to close it for a longer period, you must contact customer service at the relevant online casino. If you wish to reopen a gaming account that is closed on a permanent basis, you must sign a form confirming this and send the form to the casino via email.
As a rule, online casinos will do their utmost to provide good service to their players. That is why the vast majority of the online casinos we work with have Norwegian-language customer service. Something they should have in our opinion. Customer service is available every day via email, phone, and live chat, but opening hours vary from online casino to online casino.
Problems with gaming
We encourage all players who have difficulty controlling their game to seek professional help. There are several organizations that specialize in helping gamblers who are addicted to gambling, or who notice that they are starting to struggle to control their gambling.